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Hosting invoices
are issued the FIRST DAY of the month preceding the service month.
Invoices for design, web site maintenance and other non-hosting services
are issued upon completion of the work or service. ................
Hosting payments are
expected to be received by the by midnight of the last day of the month preceding
service month with the exception of legal holidays. Payment for non-hosting
related services are net due 10 days unless specifically stated on invoice.
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Payments not received
by due date will have a 5% late charge added to unpaid balance for each
billing period payment is not received. Hosting billing cycle is 15 days; non-hosting
billing cycle is 10 days. ................
Hosting accounts not
paid in full by the start of business on the 15TH day of the service month
will have their ftp, website & email services suspended until full
payment plus late charges is received. Past due maintenance accounts will have
work removed from their website if payment is not received within 12 days of work
completion. ................
A $15 fee will
be charged to reconnect suspended hosting services. Full payment of past due balance
and reconnect fee are due before site is reconnected. Full payment of past due
maintenance account is required to restore updated pages. ................
Hosting accounts not
paid in full within 30 days (two billing periods) of original due date
will have all services terminated. Termination of service does not relieve
you from debts incurred while your site is/was active on our DNS (domain name
servers). ................
An additional $25
fee plus past due balance and late charges will be required to reconnect terminated
services Reconnection will be at the discretion of Emc2. We reserve the
right to refuse service for non-payment. ................
Accounts 90 days
or more past due will be turned over for collection. ................
Emc2 reserves
the right to refuse transfer to another server a website that has an unpaid
past due balances exceeding 30 days. ................
Emc2 reserves
the right to discontinue all services to any account that has had three
or more late payments in any 12-month period. ................
Refunds made
on hosting pre-payments for reason of domain hosting transfer ONLY and will be
prorated, based on a standard monthly charge, less a $25 service charge. Refunds
will not be made in the case of website termination for violation(s) of services.
No refunds will be made in amounts less than $50.00. Set up fees and domain
registration or renewal fees are non-refundable.
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THERE IS A $30.00
CHARGE FOR RETURNED CHECKS. | 